Privacy Policy

Privacy Policy of Agung Rejeki

Agung Rejeki is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect the personal information you provide when using our platform for the rental and sale of construction equipment and heavy equipment. We may update this policy at any time, so please review it regularly.

Information We Collect
Personal information is data that can directly identify you, such as name, address, telephone number, email address and account number. It also includes demographic data (e.g. date of birth, gender, geographic location) as well as preferences related to an individual's identity.

We may request such personal information (including identity documents) when you enter into a rental or sale transaction for verification purposes.

How We Store Your Information
We keep records of your transactions, including your purchase history, rentals, and all your communications with our team or other users. This storage is for administrative, customer support, and platform security purposes.

Use of Technology and Data
We may monitor and log your activity on our site. This data is used for internal purposes, service performance analysis, and security improvements. This information helps us understand user behavior and continuously improve the quality of service we provide.

Use and Verification of Personal Information
Your personal information is only used to support the provision of our services. We may work with third parties (verification partners) to verify the accuracy of the information you provide and supplement it where necessary. By using our services, you consent to us performing such verification.

We may also combine your personal information with other data for further analysis to improve our services and overall user experience.

Information Disclosure
We may share your personal information in the following situations:

To Support Transactions: If you conduct a sale or lease transaction, we may share relevant personal information with the parties directly involved in the transaction to ensure a smooth process.

To Vendors and Service Partners: We may share information with third-party service vendors or partners who assist in the operation of our platform (e.g., cloud service providers, analytics). The information shared is limited to that required to perform the relevant services.

With Your Consent: If you request services from a third party partnering with Agung Rejeki, we will share your personal information only as necessary and with your explicit consent. We are not responsible for the privacy practices of such third parties.

Aggregate Data: We may also collect and share anonymized and aggregated (unable to identify individuals) service usage data for the purposes of service development and improvement.

Please be aware that information you submit through the public sections of this site (e.g. reviews or comments) may be visible to other users and, in some cases, may be publicly accessible.

Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, it should be understood that no security system is completely perfect. We are not responsible for any misuse, disclosure or data breach caused by third parties beyond our reasonable control.

By using Agung Rejeki services, you consent to the collection and use of your data as described in this Privacy Policy.